Contact Us

10 Connect with TDRA Through Channels

You can contact us through many e-channels. You can also visit us at the Customer Happiness Centers during the following working hours.

Abu Dhabi

TDRA Abu Dhabi Google map location

P.O.Box: 26662 Abu Dhabi, United Arab Emirates


TDRA Dubai Google map location

P.O.Box: 116688 Dubai, United Arab Emirates

TDRA Customer Happiness Center aims to enable TDRA to manage the needs and requirements of its customers in accordance with the highest service standards through trained and skilled human resources as well as advanced systems and technologies. In addition, TDRA seeks to enhance the experience of its customers from all segments of society and meet their needs when visiting the center, to make their experience successful, fast and happy.

The main facilities available at the Customer Happiness Center are:

  • Free visitors parking, with the allocation of parking for people of determination and pregnant women.
  • Facilities for people of determination such as wheelchair and ramp access.
  • Waiting area for women and people of determination.
  • Priority System in service provision.
  • Wi-fi.
  • Business center equipped with PCs, tablets and printers.
  • ATM machine.
  • SmartPass kiosk.
  • Hospitality.

Email Us
usually we need 1 working day to reply to the enquiries/complaints, depending on the enquiry/complaints type, it may take longer